An In-Depth FAQ for Refrigerator Owners in Galt, California

• Why is my refrigerator not cooling but the freezer is?
  

  This is one of the most common refrigerator problems, and it almost always indicates an issue with airflow, not the cooling system itself. In a typical refrigerator, all the cold air is generated in the freezer compartment. A small fan, called the evaporator fan, is then responsible for blowing that cold air from the freezer into the fresh food (refrigerator) compartment through a small vent. If this fan fails, no cold air will ever reach the refrigerator, causing it to get warm while the freezer stays cold. The other primary cause is a failed automatic defrost system. The evaporator coils in the freezer will naturally frost over during the cooling process. A defrost system (made of a heater and a sensor) is designed to melt this frost every day. If the defrost system breaks, the coils can become completely encased in a block of ice. This ice will eventually block the vent to the refrigerator, preventing any airflow. A technician can test both the evaporator fan and the components of the defrost system to determine the exact cause.

  Our professionals can perform the necessary diagnostics to pinpoint the problem. By addressing the root cause, we can ensure that your refrigerator receives the cold air it needs to preserve your food and operate efficiently.

• How do you fix a refrigerator that won’t drain?
  

  The “drain” on a refrigerator is typically the defrost drain line, which carries water from the melted evaporator coils to the drain pan. If this line gets clogged or frozen, it can cause water to leak inside the unit or on the floor. The fix involves clearing the blockage, which can be done by a professional using specialized tools to flush the line with hot water or a steamer. It is important to also check the drain pan for any cracks or damage. We are experts at diagnosing and resolving these problems. We can quickly inspect the drain line and pan for obstructions or damage. If a component replacement is necessary, we are equipped to do so with the right parts, restoring your refrigerator’s ability to drain properly and prevent leaks.

  We are skilled at diagnosing and resolving these problems. We can quickly inspect the drain line and pan for obstructions or damage. If a component replacement is necessary, we are equipped to do so with the right parts, restoring your refrigerator’s ability to drain properly and prevent leaks.

• What causes a refrigerator to start leaking from the bottom?
  

  A refrigerator that is leaking from the bottom is a problem that requires immediate attention to prevent water damage to your floors. The leak can be caused by a variety of factors, including a simple loose connection, a crack or tear in a water line, or a clogged defrost drain line. The leak might also be coming from a failing water inlet valve or a cracked drain pan, both of which are common points of failure. A professional technician will first need to carefully inspect the entire unit and all its connection points to locate the exact source of the leak. Our team at Appliance Repair Pros is skilled in pinpointing the cause of the leak. We can replace a damaged hose, tighten a loose connection, or replace a failing valve to provide a lasting repair. We ensure the job is done correctly to prevent any further water issues, restoring the integrity of your refrigerator’s system.

• Is it worth repairing a 10-year-old refrigerator?
  

  This is a practical question that many homeowners face. In many cases, repairing a 10-year-old refrigerator is a very sensible and worthwhile decision. Refrigerators, especially well-made models from reputable brands, often have a lifespan of 12 to 17 years. Many of the most common failures, such as a faulty fan motor, a broken defrost system component, or a failed start relay, involve parts that are not overly difficult to replace and can give the appliance many more years of reliable service. A straightforward repair is often a much more practical choice than a full replacement.

  The decision often comes down to the nature of the problem and the overall condition of the appliance. A simple mechanical or electrical repair on an otherwise reliable refrigerator is usually a good choice. However, if the appliance has had multiple previous repairs or if the problem involves a very complex and major sealed system issue, you may want to weigh your options. Our technicians can provide an honest assessment of your refrigerator’s condition and the nature of the required repair to help you make an informed decision.

• Why isn’t my refrigerator getting water?
  

  If your refrigerator’s water dispenser or ice maker is not getting water, it could be due to a few different reasons. The most common cause is a faulty water inlet valve, which is responsible for opening to allow water to enter the unit. If this valve is stuck closed or is not receiving the proper electrical signal, no water will enter. The problem could also be a frozen water line in the freezer door, a clogged water filter, or a faulty control board. A professional can test these components to determine which one is at fault.

  Our team at Appliance Repair Pros is skilled at diagnosing these complex issues. We can inspect the water inlet valve, the water filter, and the water lines to pinpoint the exact failure. By addressing the root cause, we can restore your refrigerator’s ability to dispense water and make ice, ensuring you can enjoy a cold drink on a warm day.